Bijilo Beach Hotel - Frequently Asked Questions

Air Conditioning

All public areas are fully air conditioned. Guest rooms and suites have individually controlled air conditioning

Airport Transfers

If you would like to arrange car transfers to/from the airport, please let us know by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Costs of the transfer depends on the type of transfer you would like.

Cancellation Policy

Our cancellation policy requires all amendments and cancellations to be finalised by 6pm local time the day prior to the arrival date (24 hours). Any changes following this time will result in cancellation charges. Promotional rates and hot deal rates have different cancellation policies.

Car Parking

Bijilo Beach Hotel offers in-house parking facilities for hotel guests. Parking facilities are free and we have 24 hour manned security at the parking area . Parking is available 24 hours a day.

Champagne

If you're celebrating, why not organise for a bottle of Champagne to be in your room on arrival? We offer a range of champagnes for couples of guest looking to celebrate something.

Check-In Time

1.00pm

Check-Out Time

12.00pm

Chemists

Our Service Desk can advise on nearby chemists and pharmacies which are just 5 minutes away from the hotel by car.

Children Policy

Baby cot, on request only, will be put in the room free of charge, for children from 0 – 3 years old.

A third person will be accommodated in an extra bed which we put in the room. All reservations including a child in the room should be made on request so that we can add the extra beds in your room.

Courier Service and Mail

Should you wish to send an item by mail or by courier, please contact the Service Desk or Reception.

Credit Cards Accepted

Visa and Mastercard are accepted. We have real time authentication chip & pin credit card machines available at the reception.

Doctor

Contact the Service Desk to call out the doctor or for further details of other medical facilities.

Dry Cleaning and Laundry Service

Dry cleaning and laundry services is available in the hotel. Please ask our porters or the Service Desk to assist you.

Electricity

220v. Please ask the Service Desk if you need an adapter.

Facsimile Machine

Please ask our Service Desk to assist you in any way.

Flowers

If you would like to organise flowers in your room prior to your arrival, let us know and we will order them from our house florist. Please contact reservations by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it in advance. If you would like anything specific please let our reservation department know.

Foreign Currency and Travellers Cheques

Most foreign currencies and travellers cheques can be exchanged at the Reception at any time.

Hairdressers

Please ask our Service Desk to make a reservation at our on site hairdresser.

Hairdryer

Is available in every room and suite.

Interconnecting Rooms

Available on request.

Internet

Park Hotel offers both wired and wireless internet in the entire hotel, including all public areas.

Lost Property

Please contact our Reception and the Guest Service Manager will assist you.

Luggage Storage

Available if required.

Maps

The Reception has maps to help you find your way around The Gambia.

Physically Challenged Guests

Bijilo Beach Hotel has a number of guest bedrooms that have been modified for guests with special needs. Please let our reservations department know what your needs are.

Private transfers

Private transfers can be arranged by the hotel. Please let our reservation department know what your transfer wishes are.

Room Service

Bijilo Beach Hotel has room service available up to 12pm.

Safe and Safe Deposit Boxes

Each room and suite has an electronic private safe.

Secretarial Services

Secretarial service can be organised through the Reception. Please give prior notice.

Security

Guest security is a priority at Bijilo Beach Hotel Hotel. There is a comprehensive security system in place as well as a highly advanced fire alarm system.

Reception

Our receptionist are delighted to provide you with advice and information on things to see and do in The Gambia during your stay, or assist you with any arrangements including restaurant reservations, car rental or organising tickets for cruises and Museums in The Gambia . Feel free to call or visit the Reception at any time during your stay at the Bijilo Beach Hotel.

Smoke Alarms

There are smoke alarms throughout the hotel.

Wake Up Calls

Contact the Reception to set up an automated call on your telephone or to have one of our personnel notify you.